About Pauline Dudley

Clinical Counsellor & Registered NDIS Provider

My Story

Hello, I’m Pauline Dudley, and I am a qualified Clinical Counsellor working in Newcastle and the Hunter Valley Region of New South Wales. I am registered with the Psychotherapy and Counselling Federation of Australia (PACFA), the Australian Counselling Association (ACA), and I am also a registered NDIS provider. In my practice, I offer face-to-face, telephone, and online counselling services (conditions apply), with flexible hours available, tailored to suit your needs.

My professional and life experiences are diverse and span over many years, and my passion in life has always been about helping people to overcome life stresses and to find a sense of equilibrium so that they can manage everyday life challenges.  I entered this profession later in life based on my own private journey and decided to re-educate myself along the way. I have a Bachelor of Applied Social Science (Counselling), a Diploma of Counselling and Communication, and many years of complex Mental Health experience.

I work with adults of various ages and backgrounds and have a dedicated interest in helping them. I draw on my gentle nature, empathy, and understanding and my natural ability to be in their presence. I frequently undertake professional development to remain well-informed about new developments relating to the counselling and therapeutic profession, and I attend regular supervision to provide my clientele with skilled and helpful feedback to enhance their journey. My aim is to give clients hope and a sense of safety to feel good about themselves, thus increasing their self-love, self-awareness, and the motivation to take control of their life accomplishments.

Many of the clients I work with present with low self-esteem and low self-worth as a result of, or in relation to, past traumas and/or life situations that bring about, though not limited to, anxiety and depression, relationship breakdown, grief and loss, isolation, social issues, pain, chronic illness, and weight issues. I have lived experience in many of these areas and as a woman, a wife, a sister, and a mother, I have successfully set forth through my own journey of self-love and self-discovery.

My approach with my clients includes being present with them in their space, offering a listening ear, and displaying a high level of empathy and understanding which, in turn, brings about trust and confidence in the therapeutic relationship, thus setting the client up with the skillset to create long-lasting, positive change in their lives.

My Philosophy

Is that each person is unique in their own way and therefore the approach to counselling is guided by this. I work with the entire ‘self,’ exploring the conscious mind to understand the unconscious process. In doing this, it allows us to consider patterns of behaviour, emotions and thoughts which assist with change.

Generally, my approach is person-centred, being attentive and fully engaged with the client, displaying empathy, understanding and temporarily entering into their world without prejudice, remaining non-judgemental and listening to what they are experiencing. I believe that being present with the client and displaying a high level of empathy will bring about change and empower individuals to improve their own life challenges.

I encourage positive coping skills and techniques so that the client is equipped to build their own strength, resilience, and confidence to make change and cope with challenges that may arise in the future.

Professional Expertise Over the Last 15 Years Includes:

Working with adults and young people living with challenging mental health issues, including anxiety, depression, phobias, alcohol and other substance abuse, grief and loss, women's issues, relationship issues, and post-traumatic stress. I also have experience working with people with intellectual disabilities, stress, childhood or adolescent issues, anger, low self-esteem, and social issues.

Facilitating small adult self-help groups of individuals living with phobias and chronic anxiety, inspiring and motivating them to make positive life changes and lead productive lives.

Mentoring young people who are living with challenging life situations, finding it difficult to cope with issues such as bullying, low self-esteem, peer pressure, parenting and family issues, anxiety and depression, disabilities, chronic illness, and alcohol and other substance abuse.

Telephone Counselling for the Salvo Care Line and the Child Abuse Prevention Services.

Professional Membership and Registration

Psychotherapy and Counselling Federation of Australia (PACFA)

Australian Counselling Association (ACA)

National Disability Insurance Scheme (NDIS)

Bupa, Medibank and ahm Health Insurance Recognised Provider

Employee Assistance Program (EAP) Counselling

Police Health and Emergency Services

Pauline Dudley Professional Qualifications

Bachelor of Applied Social Science (Counselling)*

Diploma of Counselling and Communication*

Certificate III in Telephone Counselling^

College of Further Education (COFE)

* ACAP (Australian College of Applied Psychology)
^ Salvation Army

Therapy Modalities Include:

Brief Therapy

Cognitive-Behavioural Therapy (CBT)

Motivational Interviewing

Person-Centred Counselling

Solution-Focused Therapy

106 George Street
East Maitland NSW 2323

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