About Pauline Dudley

Professional Counsellor & Registered NDIS Provider

My Story

Hello, I’m Pauline Dudley, and I am a qualified Professional Counsellor working in Parramatta, Western Sydney and Hills District. I offer mobile, in-house, and online counselling (conditions apply). I am registered with the Psychotherapy and Counselling Federation of Australia (PACFA) and I am a Registered NDIS provider.

My professional and life experiences are diverse and span over many years.  My passion in life has always been about helping people to overcome life stresses and to find a sense of equilibrium, so that they can manage everyday life challenges.  I entered this profession later in life based on my own private journey and decided to re-educate myself along the way.  I have a keen interest in working with young people and draw on my natural ability to be in their presence, building rapport and give them a sense of safety and the motivation to take control of themselves and their life accomplishments.

My Philosophy

Is that each person is unique in their own way and therefore the approach to counselling is guided by this. I work with the entire ‘self,’ exploring the conscious mind to understand the unconscious process. In doing this, it allows us to consider patterns of behaviour, emotions and thoughts which assist with change.

Generally, my approach is person-centred, being attentive and fully engaged with the client, displaying empathy, understanding and temporarily entering into their world without prejudice, remaining non-judgemental and listening to what they are experiencing. I believe that being present with the client and displaying a high level of empathy will bring about change and empower individuals to improve their own life challenges.

I encourage positive coping skills and techniques so that the client is equipped to build their own strength, resilience, and confidence to make change and cope with challenges that may arise in the future.

Professional Expertise Over the Last 15 Years Includes:

Working with adults and young people living with challenging mental health issues, including anxiety, depression, phobias, alcohol and other substance abuse, grief and loss, women's issues, relationship issues, and post-traumatic stress. I also have experience working with people with intellectual disabilities, stress, childhood or adolescent issues, anger, low self-esteem, and social issues.

Facilitating small adult self-help groups of individuals living with phobias and chronic anxiety, inspiring and motivating them to make positive life changes and lead productive lives.

Mentoring young people who are living with challenging life situations, finding it difficult to cope with issues such as bullying, low self-esteem, peer pressure, parenting and family issues, anxiety and depression, disabilities, chronic illness, and alcohol and other substance abuse.

Telephone Counselling for the Salvo Care Line and the Child Abuse Prevention Services.

Pauline Dudley Professional Qualifications

Bachelor of Applied Social Science (Counselling)*

Diploma of Counselling and Communication*

Certificate III in Telephone Counselling^

College of Further Education (COFE)

* ACAP (Australian College of Applied Psychology)
^ Salvation Army

Therapy Modalities Include:

Brief Therapy

Cognitive-Behavioural Therapy (CBT)

Motivational Interviewing

Person-Centred Counselling

Solution-Focused Therapy

Professional Membership and Registration

Psychotherapy and Counselling Federation of Australia (PACFA)

National Disability Insurance Scheme (NDIS)

Medibank Recognised Provider